Fire Damage Restoration in Oakville

When fire strikes, you need more than just a restoration company – you need a partner who understands the devastation and knows how to navigate the complex recovery process.  PuroClean Restoration of Oakville offers both. Here’s why we’re the right choice for you:

• Urgency and Compassion: We respond quickly to your call, understanding the urgency of the situation. Our team is compassionate and dedicated to helping you through this challenging time.
• Modern, High-Tech Equipment: We utilize the latest technology and equipment to ensure efficient and effective restoration. This includes specialized tools for smoke removal, deodorization, and content cleaning.
• Continuing Communication: We keep you informed throughout the entire restoration process, providing regular updates and answering your questions. We believe in transparency and open communication.
• Complete Cleanup: We handle every aspect of the cleanup process, from initial assessment to final walkthrough, ensuring no detail is overlooked.
• 24/7 Availability: Fire emergencies don’t stick to business hours. We’re available around the clock, every day of the year.
• Fast Response Time: We strive to be on-site within 60 minutes of your call, minimizing further damage.
• Direct Insurance Billing: We work directly with your insurance company to streamline the claims process and reduce your stress.
• Experienced and Certified Team: Our Oakville team is highly trained and certified in fire damage restoration. Owner/Operators Joel and Heidi Nelson lead a team committed to excellence.
• Local Expertise: We are a locally owned and operated business, deeply invested in the Oakville community.

National Reputation: PuroClean is a trusted national brand with over 260 offices across North America. We have a proven track record of success in property restoration.

• Fire & Smoke Damage Restoration
• Smoke Odour Removal & Professional Deodorization
• Emergency Cleaning & Sanitation
• Pack-Outs and Contents Cleaning
• Temporary Protection/Board-Up
• Carpet and Pad Removal
• Puff-Back Cleaning
• Reconstruction

We determine the full extent of fire damage and identify the impact of heat and smoke on your property’s structure, fixtures, and contents.

We help you overcome your loss by explaining what is happening, what to expect, and how you can get involved. As a result, you will have a good understanding of the restoration process.

Our technicians provide a range of fire and smoke restoration services. These include soot and odour removal, cleaning and sanitation, deodorization, and air vent and duct cleaning.

Your contents are extremely important. Therefore, we handle all contents with extra care and take the necessary steps to protect and manage content as if it were our own.

Our emergency fire damage restoration services in Oakville can restore your fire and smoke-damaged property back to original condition as quickly as possible, helping make the situation a little less stressful.

The PuroClean Canada leadership team includes Chairman & CEO Mark W. Davis, Vice-Chairman Frank Torre, and President Jason Reis. As they waited for the fire to end its tear through Alberta, they strategically planned out how PuroClean would best use its resources. The first immediate step was to bring the 53-foot PuroClean command trailer from Detroit to the Canadian Distribution Center for stocking and preparation.

From there, the plan of attack went as followed:

1. A three-person liaison team travelled to Fort McMurray to assess infrastructure needs.
2. The Financial Planning and Logistics, Field Operations, Business Development, and Client Services divisions assessed and applied resources.
3. The Alberta operations mobilized.
4. After the Alberta team had provided all of the equipment, supplies, and technicians they could, PuroClean teams from across Canada travelled to Fort McMurray to assist. When allowing workers in to help with fire cleanup and restoration of the city, the local government gave priority to Alberta residents. PuroClean abided by this and sent Alberta residents in first.

Communicating with Insurance Providers

Everything from the strategic plan to attack the devastation to infrastructure, to employee lodging was being coordinated. In the meantime, the team was also planning which insurance carriers they would reach out to and in what order. When communicating with insurance providers, the PuroClean team made sure to get favourable prices for its franchise owners while keeping the grief-stricken community in mind.

Because residents of Fort McMurray were not allowed back into their homes for three to six months, PuroClean first focused on commercial jobs. The first job the team did was for one of the city’s largest restaurants, The Wood Buffalo Brewing Company. The job was secured through Travelers Insurance.

Furthermore, Signal Restoration Services, a leader in large loss property damage restoration and partner of PuroClean provided a great deal of help. They guided the local franchise owners on how to handle large commercial jobs such as the one at The Wood Buffalo Brewing Company.

Overcoming the Logistical Challenges

Finally, one of the biggest logistical challenges PuroClean Canada faced while cleaning the aftermath of the Fort McMurray fires was lodging. Habitable hotels were taken over by the local government personnel. However, PuroClean needed to house its group of 125 technicians and managers.

PuroClean Canada worked with friends of Edmonton North franchise owner, Carol Parsons, to house employees in 25 apartments in the least-affected part of the city. The alternative was a costly option that most other restoration and insurance companies choose (having staff stay at oil industry work camps). The apartments were fully furnished and supplied with food, high-speed internet, recreation equipment, and more.